It might be that you’ve got offices around the world, but only have internal tech support in one or two locations. Instead of flying your IT staff 10 hours to do a 10-minute job, you can use us as an extension of your team.
The task could be anything from fixing a faulty desktop or helping set up a new printer to installing and training people on new software – and we can have someone on site within four hours of you asking for help. Or maybe you need support over a few weeks or months, managing a project like moving staff to a new site, getting everyone across the company using the same email client, or training people to use a new bespoke app.
We can send a whole team to do the legwork, or just a few people to help project-manage the task – either way it saves you having to look for contractors or go to all the effort of employing people short-term. We’ve also got some brilliant consultants who can help you earlier on in the process, if you need some guidance in exploring new technology and deciding which products or systems fit best with your business and your existing IT.
However we help, we always keep in mind that IT isn’t the end, it’s the means. We’re here to make sure your technology is helping people get on with their jobs – so we want to do the same. We never confuse people with more information than they need, we always explain everything we’re doing clearly and simply, and we’ll always do as much of any task as we can without disrupting your team’s work.
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Give us a call or shoot over an email, then we’ll talk through what you’re looking for and give you some ideas about how we could help.